Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and UgurLabs UG (haftungsbeschränkt) (“KAIRAVO”, “we”, “us”). If you do not agree to these Terms, do not use the service. If you use the service for an organisation, you confirm you are authorised to bind that organisation.

KAIRAVO reads Microsoft Intune and Microsoft 365 data through Microsoft Graph and produces evidence-backed findings covering application risk, policy conflicts, configuration drift, and pre-change simulation. The service is provided as a read-only assessment and is intended to support, not replace, the judgement of qualified administrators.

To connect a tenant, you confirm that you are authorised to grant read-only Microsoft Graph consent for that tenant and to share its data with KAIRAVO for assessment. You are responsible for obtaining any internal approvals required before connecting a tenant or sharing tenant data.

Access requires authentication through Microsoft Entra ID. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any unauthorised access. We may suspend access where necessary to protect the service or other customers.

You agree not to:

• use the service to access tenants or data you are not authorised to assess;
• probe, scan, or interfere with the security or integrity of the service;
• reverse engineer, resell, or create derivative services from KAIRAVO except as permitted by law; or
• use the service in violation of applicable laws or third-party rights.

As between you and KAIRAVO, you retain all rights to your tenant data. You grant us a limited right to read and process that data solely to provide the service. Our processing of personal data is described in the Privacy Policy and, where applicable, a Data Processing Agreement. You can revoke KAIRAVO’s read-only consent at any time from your Microsoft Entra admin centre.

Findings, recommendations, and simulations are decision support, not instructions to act. KAIRAVO does not make changes to your tenant. You are solely responsible for reviewing the evidence, validating any recommendation, and deciding whether and how to make changes in your environment. You should test changes through your own change-management process before applying them broadly.

The service, including its software, design, and content (excluding your tenant data), is owned by KAIRAVO and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription or pilot, subject to these Terms.

Some offerings, including paid pilots, may be subject to a separate order or statement of work that sets out scope, duration, and fees. Where there is a conflict between such an order and these Terms, the order controls for the subject matter it covers.

Each party may receive confidential information from the other. The receiving party will use it only to perform under these Terms and protect it with reasonable care. This does not apply to information that is public, already known, or independently developed without use of the disclosing party’s confidential information.

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that findings are error-free or that the service will be uninterrupted. KAIRAVO depends on data made available by Microsoft Graph and is not responsible for the accuracy or availability of upstream data.

To the maximum extent permitted by law, KAIRAVO will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability arising out of or relating to the service will not exceed the amounts you paid for the service in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

These Terms apply while you use the service. Either party may terminate a pilot or subscription as set out in the applicable order or, absent an order, on reasonable notice. On termination you should revoke KAIRAVO’s read-only consent. We will delete or return tenant data in accordance with the Privacy Policy and any DPA. Sections that by their nature should survive termination will do so.

We may update the service and these Terms over time. For material changes to these Terms we will update the “last updated” date above and provide reasonable notice. Continued use after changes take effect means you accept the revised Terms.

These Terms are governed by the laws of To be confirmed (Germany expected, pending counsel review), without regard to its conflict-of-laws rules. The courts located there will have exclusive jurisdiction, except where mandatory consumer or local law provides otherwise.

Questions about these Terms can be sent to sales@kairavo.com.

• Entity: UgurLabs UG (haftungsbeschränkt)
• Address: To be confirmed (registered business address pending)